Xtreme HD IPTV FAQ

Quick answers about setup, devices, plans and fixing problems. For step-by-step help see the installation guide or troubleshooting.

General

Xtreme HD IPTV is a subscription service that streams live TV channels and on-demand movies and series over your internet connection. You watch it in an IPTV player app using the login details you receive after ordering.

IPTV is a delivery technology and is legal in itself. Whether a particular service is lawful depends on whether it holds the rights to the channels it carries and on the law where you live, so check the rules that apply to you.

IPTV delivers channels over your internet connection instead of a cable or satellite line, so there's no box rental or installation visit, and you can watch on phones and computers as well as TVs. The trade-off is that picture stability depends on your home internet.

Roughly 10 Mbps per HD stream and 25 Mbps for 4K, plus headroom for anyone else using your connection. A wired connection is more stable than Wi-Fi.

Setup & Devices

Fire TV and Firestick, Android TV and Google TV, Samsung and LG smart TVs, Apple TV, iPhone, iPad, Android phones, Windows PCs, Macs and MAG boxes. Roku has no proper IPTV player app.

TiviMate or IPTV Smarters Pro on Fire TV and Android TV, GSE Smart IPTV or IPTV Smarters on Apple devices, and IBO Player Pro or Smart IPTV on Samsung and LG TVs.

Enable 'Apps from Unknown Sources' in settings, install the Downloader app, then download IPTV Smarters Pro. Enter your credentials from us and you're set. See our full installation guide.

Yes. Every term (1, 3, 6 or 12 months) is available for 1, 2, 3 or 4 devices streaming at the same time. Choose the device count on the pricing page.

Subscription & Payment

Choose a plan on the pricing page. Your order opens in WhatsApp, support sends payment details, and you receive your login once payment is confirmed.

Available payment options are confirmed on WhatsApp when you order, as they can vary by region. Card details are never entered on this website.

Yes. Request a trial on WhatsApp; no payment is needed. Set up your player first so you can use the whole trial for testing.

Refunds are reviewed case by case within 7 days of purchase when there's a verified technical problem on the service side that support can't fix. Change of mind isn't covered.

Yes. There are no contracts. Simply don't renew when your subscription ends.

Technical

Most often it's Wi-Fi or bandwidth: test your speed, try a wired connection and restart your router. If several channels buffer on a fast wired connection, contact support so they can check.

The EPG is a TV guide that shows you what's currently on and what's coming up on each channel — just like a traditional TV guide.

Use Xtream Codes (server URL, username and password) where your app supports it: it loads the program guide and VOD categories automatically. M3U links work in more apps, including VLC and Kodi.

Message support on WhatsApp, available 24 hours a day. Include your device, app and what's going wrong so they can help faster.

Still have a question?

Ask support on WhatsApp before you order.

Chat on WhatsApp

Not sure yet?

Try Xtreme HD IPTV on your own device first, then pick a plan if it works for you.